Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Opens in 1 day. Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. We can advise you about such organisations. . Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 We therefore expect you to be polite and courteous in your dealings with us. We will show how the mistake affected you. Manchester- Optimum House. . Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Companies can ask for reviews via automatic invitations. Enter your postcode and, when prompted, select your address from the drop-down menu. We appreciate your views and will use them to improve our website. This policy does not apply to Freedom of Information or data access issues. have been disadvantaged personally by a service failure or have been treated unfairly. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. We will tell you who we have asked to look into your concern or complaint. You can express your concern in any of the ways below. If you are approaching us for a service for the first time, (e.g. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Thank you for your understanding. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. We will look at relevant evidence. Absorbent Hygiene Products and Nappy collection service request. Click on a service above for more options or click here to look up another property. You can report a missed recycling or waste collection online via the Kier website. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Refuse service complaint; Report missed collection; . Bridgend. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. You can be certain that youre talking to the right person at the right time. We also ensure all reviews are published without moderation. These folks decided to conduct work outside our block of flats at 2 in the morning. Suggested companies are based on peoples browsing tendencies. You can report a missed waste or recycling collection on the Kier website: Thank you for taking the time to submit your feedback. STAY AWAY from this developer. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. If we got it wrong, we will always apologise. Wish I could give less than 1 star. Click on a service above for more options or click here to look up another property. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs If you need extra assistance, we will try to put you in touch with someone who can help. 62 Village Court, Broadlands, Bridgend, CF31 5DY. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. He or she will try to resolve it for you there and then. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 1 Kier Group reviews in Bridgend. Fill in the online form. You can ask for a copy of our form from the person with whom you are already in contact. As a supplier , Pembroke school contact us for service and we supplied and invoiced. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. Anyone can write a Trustpilot review. Select 'Recycling collection' if it was a missed recycling collection. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. However, we also consider that our staff have the same rights. Thanks for your interest in the Recycling Operative position. If you have a concern, raise it with the person you are dealing with. Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. Rating. Submit Review. For example, the Welsh Language Board about services in Welsh. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Resolver is free. For the best experience please use a JavaScript enabled browser. Create a profile and sign up for Job Alerts. Our staff will aim to help you make your concerns known to us. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. 23 Cemetery Road, Bridgend, CF31 1NA. This policy is also available in Welsh at our public buildings and on our website. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. We believe that all complainants have the right to be heard, understood and respected. Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP I have contacted Kier on numerous occasions and still had no response .. . If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. Sometimes, you might be concerned about matters that are not covered by this policy e.g. We have a separate policy to manage situations when we find that someones actions are unacceptable. The service Ive received from Kier has left a very bad taste in my mouth! Write a review. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. Please leave your bags or containers out for collection. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. See jobs, salaries, employee reviews and more for Bridgend location. Thank you for taking the time to submit your feedback. You can report a missed recycling or waste collection online via the Kier website. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. Resolver can help you send your complaints to Kier. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Simple! Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. A free inside look at company reviews and salaries posted anonymously by employees. Find more info on Cylex | See Reviews . Happiness score is 63 out of 100 63 3.3 out of 5 stars. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. kier bridgend complaints. Kier Group plc. Disgrace of a company ! If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. Resolver is a totally free service that you can use to complain effectively. Enter your name, phone number and email address. have been treated unfairly or received a bad service through some failure on the part of the body providing it. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Click on a service above for more options or click here to look up another property. Weve helped millions of people find a resolution. You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. Start of main content. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. I shall have no option but to now take this up in a more formal legal way . If your complaint covers more than one body (e.g. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. . Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. brian kim, cpa clearvalue tax net worth . The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. kier bridgend complaints. Glad to finish here and move on. In times of trouble or distress, some people may act out of character. Ppl of ethnic origin get blackballed or a victim racial filtering. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Unfortunately now getting legal advice to sort it. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Appalling treatment of staff, clients and customers. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. Submit Review . Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Answered all my questions. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. Then like us on Facebook and follow us on Twitter. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! Appalling customer service. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. Worked for this company for many years when they were part of sheffield council. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Click on a service above for more options or click here to look up another property. We have a separate policy for Social Services complaints. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. Bridgend. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. I have now contracted the council to show what they have done. We will set out to you our understanding of your concerns and ask you to confirm that we have got it right. So he was doing it whilst people swimming until 2 oclock. If you are expressing a concern on behalf of somebody else, we will need their agreement to you acting on their behalf. Nobody seems able to locate any of the three that have supposedly arrived! reporting a faulty street light, requesting an appointment etc) then this policy does not apply. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR Manchester- Optimum House 2nd Floor, Optimum House, Clippers Quay, Salford M50 3XP . Verification can help ensure real people write reviews about real companies. This could include files, notes of conversations, letters, e-mails or whatever may be relevant to your particular concern. And we had to send them proof !And during that 70 days - not one apology ! Recycling service complaint; Schedule. Occasionally, we might suggest mediation or another method to try to resolve disputes. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Instead, theyre full of the info you need to get things sorted. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. Kier Opening Times in Tondu. Get started now and lets get this sorted. You can write a letter to us at the following address: We will formally acknowledge your concern within 5 working days and let you know how we intend to deal with it. Click on a service above for more options or click here to look up another property. All it took was one call and I had an electrician out within two days. Please check with your phone provider if you are unsure about how much a call will cost. There may have been upsetting or distressing circumstances leading up to a concern or a complaint. Click on a service above for more options or click here to look up another property. Follow. DO NOT SUPPLY - they are most unprofessional! Kier Group. Please place your recycling and waste at your propertys edge by 7am on your collection day. 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! We will let you know when changes weve promised have been made. Manchester- Optimum House. Find out how we combat fake reviews. You may change your settings at any time or accept the default settings. Your feedback. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. also considers our response to complaints at least twice a year. We take your concerns and complaints seriously and try to learn from any mistakes weve made. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. . They are rude and arrogant staff are werid people I QUIT! All rights reserved. After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). Our Cabinet also considers our response to complaints at least twice a year. Sign in. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. Just raise a case and leave feedback after. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. Reviews from Kier Group employees in Bridgend about Pay & benefits. We have a separate policy for Social Services complaints. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . Additional sacks for refuse because you have run out - Must be pre-ordered via the . private residential homes, specialist health providers) you may wish to raise the matter informally with them first. They call themselves builders? Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. If we did not provide a service you should have had, we will aim to provide it now if thatis possible. View our cookie policy here. Here are 8 tips for writing great reviews. Bullying is common practice as is disability descrimination. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. Click on a service above for more options or click here to look up another property. Theres no jargon in our rights guides. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . This is because it is better to look into your concerns while the issues are still fresh in everyones mind.
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